IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Data Governance, Database Management, Database Systems, Databases, NoSQL, SQL, MongoDB, Relational Databases, Big Data, Graph Theory, Data Storage, Apache Hadoop, Data Manipulation
Build toward a degree
Mixed · Course · 1 - 3 Months

Skills you'll gain: Control Panels, Cloud Hosting, User Accounts, File Management, System Configuration, Web Servers, Content Management, Safety and Security, User Interface (UI)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Scalability, Restful API, Rust (Programming Language), Application Programming Interface (API), OS Process Management, Video Game Development, Web Development, JSON, Programming Principles, Servers, Debugging, TCP/IP
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Analysis, Statistical Visualization, Unsupervised Learning, Customer Insights, Correlation Analysis, Data Preprocessing, Pandas (Python Package), Heat Maps, Data Manipulation, Seaborn, Histogram, Scatter Plots, Matplotlib, Exploratory Data Analysis, Applied Machine Learning, Data Visualization Software
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Emotional Intelligence, Agile Project Management, Program Management, Sprint Retrospectives, Project Portfolio Management, Negotiation, Agile Methodology, Project Controls, Project Risk Management, Team Leadership, Project Management, Quality Management, Leadership, Scaled Agile Framework, User Acceptance Testing (UAT), Continuous Improvement Process, Return On Investment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Data Centers, Customer Insights, Interviewing Skills, Sales Presentations, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Continuous Deployment, R Programming, Dashboard, Health Informatics, Applied Machine Learning, Continuous Monitoring, Predictive Modeling, Docker (Software), Application Programming Interface (API)
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Compliance Reporting, Prompt Engineering, Google Gemini, AI Workflows, Compliance Management, Microsoft Copilot, Generative AI, Regulatory Compliance, Report Writing, Workflow Management, Business Reporting, Data Validation, Operational Efficiency, Process Analysis, Verification And Validation, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, Compliance Training, Google Cloud Platform, Governance, Ethical Standards And Conduct, AI Product Strategy, Stakeholder Analysis
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Unsupervised Learning, Supervised Learning, Regression Analysis, Applied Machine Learning, Statistical Modeling, Machine Learning Algorithms, PyTorch (Machine Learning Library), Statistical Methods, Statistical Machine Learning, Machine Learning, Predictive Analytics, Predictive Modeling, Machine Learning Software, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Classification Algorithms, Logistic Regression, Unstructured Data, Model Evaluation, Dimensionality Reduction
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Generative AI Agents, OpenAI API, Command-Line Interface, AI Enablement, Agentic systems, API Testing, Rust (Programming Language), Key Management, Software Technical Review, Verification And Validation, Unit Testing, Solution Architecture, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Animations, Graphic Design, Collaborative Software, Social Media Content, Social Media, Social Media Marketing, Social Media Strategy, Multimedia, User Accounts
Intermediate · Guided Project · Less Than 2 Hours