Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

Skills you'll gain: Cloud Security, Open Web Application Security Project (OWASP), Data Governance, Data Management, Data Security, Cloud API, Secure Coding, Application Security, DevSecOps, Cloud Applications, Key Management, Encryption, Personally Identifiable Information, Information Privacy, General Data Protection Regulation (GDPR), OAuth, Application Programming Interface (API), Hardening, Threat Modeling, Data Encryption Standard

Skills you'll gain: Network Troubleshooting, Network Administration, Software Installation, System Configuration, Servers, Virtual Machines

Skills you'll gain: CI/CD, Microsoft Azure, Data Lakes, Microsoft Power Platform, Azure Synapse Analytics, Data Pipelines, Analytics, Data Governance, Advanced Analytics, Data Security, Data Management, Data Analysis Expressions (DAX), Power BI, Microsoft Excel, Exploratory Data Analysis, Apache Spark, Application Deployment, SQL, Governance, Version Control

Skills you'll gain: Azure DevOps, Application Security, Software Documentation, Vulnerability Scanning

Skills you'll gain: Istio, Kubernetes, Cloud-Native Computing, Containerization, OpenShift, Docker (Software), DevOps, Application Deployment, Cloud Deployment, Command-Line Interface, Scalability, Microservices, YAML, Virtualization and Virtual Machines

Skills you'll gain: Salesforce Development, Salesforce, CI/CD, Software Architecture, Solution Architecture, Continuous Deployment, Systems Architecture, Continuous Integration, Code Review, Relational Databases, Integration Testing, Software Technical Review, Software Design, Software Design Patterns, Database Design, Maintainability, Enterprise Architecture, Diagram Design, System Design and Implementation, Scalability

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Education and Training, Adaptive Equipment, Hypertext Markup Language (HTML), Instructional Design, Visual Impairment Education, Law, Regulation, and Compliance, Microsoft Office, Advocacy

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, AI Product Strategy

Skills you'll gain: CI/CD, Build Tools, DevOps

Skills you'll gain: Risk Management, Risk Management Framework, Infrastructure Security, Safety Assurance, Threat Modeling, Information Systems Security, Security Controls, Security Engineering, Security Requirements Analysis, Safety Standards, Safety and Security, Cybersecurity, Cyber Security Strategy, Continuous Monitoring, Cyber Risk, Hardening, Vulnerability Assessments, Cyber Security Policies, Cyber Security Assessment, Industrial Design