IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Performance Tuning, Operational Databases, Database Administration, Data Loss Prevention, Data Security, Debugging, Scripting Languages
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Software-Defined Networking, Network Architecture, Network Planning And Design, Wide Area Networks, Virtual Private Networks (VPN), Network Security, Network Performance Management, Network Infrastructure, Network Monitoring, Firewall, Network Routing, System Implementation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Responsible AI, Exploratory Data Analysis, AI Enablement, Data-Driven Decision-Making, Artificial Intelligence, Pandas (Python Package), Automation, Data Cleansing, Data Preprocessing, Data Visualization Software, Descriptive Statistics, Data Validation
Intermediate · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Calendar Management, Google Workspace, Setting Appointments, Organizational Skills, Scheduling, Collaborative Software, Event Management, Data Sharing
Beginner · Course · 1 - 3 Months

Skills you'll gain: UI/UX Research, User Research, Design Thinking, User Experience, Persona (User Experience), Technical Communication, Miro AI, User Centered Design
Beginner · Guided Project · Less Than 2 Hours

FAIR Institute
Skills you'll gain: Cyber Risk, Risk Appetite, Cyber Governance, Risk Management, Regulatory Compliance, Risk Analysis, Cyber Security Strategy, Cybersecurity, Governance Risk Management and Compliance, Insurance, Compliance Management, Business Communication, Technical Communication, Strategic Communication, Business Reporting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Computing, Cloud Management, Cloud Infrastructure, Public Cloud, Jupyter, System Configuration, Cloud Applications
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Performance Management, Smart Goals, Employee Performance Management, Performance Review, Management Training And Development, People Development, Generative AI Agents, Goal Setting, Performance Analysis, Performance Measurement, Employee Coaching, HR Tech, Workforce Development, Employee Engagement, Constructive Feedback, Driving engagement, Key Performance Indicators (KPIs), Prompt Engineering, Coaching, Analytics
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Services, Cloud Infrastructure, Cloud Solutions, Public Cloud, Operational Efficiency, Innovation, Digital Transformation, Business Solutions
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, System Configuration, Communication, Cloud Platforms
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Kubernetes, Docker (Software), Cloud Deployment, Containerization, Application Deployment, Scalability, Google Cloud Platform, Node.JS, Server Side, Web Applications
Intermediate · Project · Less Than 2 Hours

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Spatial Analysis, Spatial Data Analysis, GIS Software, Geographic Information Systems, Geospatial Mapping, Geostatistics, Interactive Data Visualization, Data Integration, Data Mapping, Augmented Reality, Sampling (Statistics)
Beginner · Course · 1 - 3 Months