IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Blockchain, Teaching, Emerging Technologies, Computer Networking, Internet Of Things, Digital pedagogy, Computer Science, Social Impact, Cybersecurity, Information Privacy, Encryption, Virtual Private Networks (VPN), Distributed Denial-Of-Service (DDoS) Attacks
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sustainable Business, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Sales Strategy, Customer Relationship Building, Sales Process, Sales Prospecting, Market Opportunities, Information Technology, Technology Strategies, Business Acumen, Customer Relationship Management, AI Product Strategy, Complex Problem Solving, Business Relationship Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Software-Defined Networking, Network Architecture, Network Planning And Design, Wide Area Networks, Virtual Private Networks (VPN), Network Security, Network Performance Management, Network Infrastructure, Network Monitoring, Firewall, Network Routing, System Implementation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Business Process, Continuous Improvement Process, Team Oriented, Statistical Process Controls, Pareto Chart, Statistics, Statistical Methods, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Customer experience improvement, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Test Driven Development (TDD), Unit Testing, Testability, Functional Testing, Test Case, Software Testing, Python Programming, File I/O, File Systems
Intermediate · Guided Project · Less Than 2 Hours

Harvard Business Review
Skills you'll gain: Innovation, Creative Thinking, Curiosity, Ideation, Brainstorming, Strategic Thinking, New Product Development, Market Opportunities, Business Risk Management, Collaboration, Continuous Improvement Process, Problem Solving, Prioritization, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Sungkyunkwan University
Skills you'll gain: Language Competency, Language Learning, Vocabulary, Culture, Literacy
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, AI Security, Amazon Web Services, Data Ethics, Generative AI, AWS SageMaker, Cloud Security, MLOps (Machine Learning Operations), Data Security, Data Governance, Artificial Intelligence, Encryption, Public Cloud, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Climate Change Adaptation, Health Disparities, Health Equity, Environmental Issue, Advocacy, Social Determinants Of Health, Environmental Science, Health Education, Community Health, Resilience, Adaptability, Collaboration, Health Care, Public Health, Health Systems, Climate Change Mitigation, Sustainable Systems, Patient Communication, Healthcare Industry Knowledge, Leadership Development
Beginner · Course · 1 - 4 Weeks

Yunus Social Business Fund Bengaluru
Skills you'll gain: Finance, Financial Modeling, Financial Acumen, Financial Analysis, Corporate Finance, Business Valuation, Decision Making, Microsoft Excel, Social Impact, Investments, Economics, Policy, and Social Studies
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Organizational Leadership, Business Leadership, Emotional Intelligence, Leadership, Employee Performance Management, Employee Engagement, Human Resource Strategy, Self-Awareness, Employee Retention, Coaching, Communication Strategies
Beginner · Course · 1 - 4 Weeks