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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,897 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

MG

May 9, 2024

High relevant cours with regards to customer loyalty and with regards to the construction of own elevator pitch and how to comunicate and show what we've learned in the cours.

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451 - 475 of 1,159 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Sumalee M

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Jan 19, 2024

thank you and enjoy the course

By Spas A

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Aug 25, 2023

Awesome tutors. Thank you all!

By hassan k

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Jun 17, 2023

Best course great opportunity.

By ETAGEGN A W

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Jun 15, 2023

It was very interesting course

By Rihab A 7

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May 17, 2023

Great course for job readiness

By Jason T

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Nov 9, 2022

Finally. Complete this course.

By summer k

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Mar 14, 2024

great course, very insughtful

By Ameera B

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Jul 26, 2023

Thank you for providing this.

By David D

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Oct 6, 2022

Excellent series of courses!

By Vemuri S

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Sep 12, 2022

Awesome course for beginners

By Shahida s

•

Nov 22, 2025

Much satisfied with Coursera

By Dessy E

•

Aug 30, 2025

materi sangat menarik sekali

By Mr M T

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Aug 14, 2025

Excellent program i must say

By Jose A R

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Jun 21, 2025

EXCELENTE CURSO MUY COMPLETO

By Đặng T T M

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Dec 10, 2024

the course is really usefull

By Kirtivardhan S

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May 29, 2024

Learned A lot of new things.

By Muhammad R

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Nov 6, 2023

I like this course very good

By Ndumiso N M

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Nov 5, 2023

Informational and engaging .

By Mitchel R

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Oct 6, 2023

Worth every bit of Knowledge

By Sanjeet D M

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Apr 27, 2023

Got a lot of things to learn

By Muhammad S

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Apr 10, 2023

It was great and informative

By DIPALI S A

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Oct 19, 2022

vVery good digital marketing

By mindaugas j

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Sep 22, 2025

A great new things to learn

By Jem D S

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Aug 21, 2025

Exercise for my acknowledge

By Paul B

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Aug 8, 2025

Very good and easy to learn