Learner Reviews & Feedback for ITIL V4 Introduction to Service Management Concept by EDUCBA
About the Course
Top reviews
SS
May 25, 2025
concise explanations of fundamental concepts make this ideal for professionals new to ITIL. The guiding principles module stands out as especially valuable.
NJ
May 19, 2025
Balanced mix of theory and application. Perfect for professionals transitioning to IT service roles. Could benefit from more interactive exercises.
51 - 75 of 184 Reviews for ITIL V4 Introduction to Service Management Concept
By Harsh D
•Jun 3, 2025
This course brilliantly simplifies core ITIL concepts, making it perfect for both beginners and experienced professionals.
By Priya S
•Apr 29, 2025
Excellent introduction to ITIL V4 concepts, ideal for understanding modern IT service management frameworks and practices.
By Rahul S
•Dec 3, 2025
It thoroughly covered the seven guiding principles. I feel equipped to champion service excellence within my team now.
By Mohan V
•Jun 12, 2025
Well-paced, engaging content for professionals transitioning into service management roles or upgrading knowledge.
By pratik v
•Jun 8, 2025
Engaging and concise, this course demystifies ITIL concepts with real-world relevance for immediate application.
By theodorabrowne
•Oct 30, 2025
It provided a strong understanding of service value systems and key ITIL V4 processes. Definitely worth taking.
By dianivey
•Aug 8, 2025
Clear and concise overview of ITIL V4, introducing key service management concepts and practices for modern IT.
By catrina b
•Oct 5, 2025
Valuable and well-paced introduction to ITIL V4—helpful for professionals upgrading service management skills.
By ajay m
•Apr 20, 2025
A comprehensive overview of ITIL v4, ideal for beginners seeking foundational knowledge in service management.
By catina h
•Aug 17, 2025
Comprehensive introduction to ITIL V4, providing essential insights into modern service management practices.
By rosinajeffries
•Aug 12, 2025
Clear and structured introduction to ITIL V4, covering key service management principles and best practices.
By Anjali J
•May 11, 2025
Engaging content and knowledgeable instructor make ITIL fundamentals easy to grasp and apply professionally.
By rosalee b
•Nov 10, 2025
This course gave me confidence to discuss ITIL practices professionally. Totally worth the time and effort!
By Rani S
•May 13, 2025
Great resource to understand ITIL v4 essentials; instructors present material clearly and professionally.
By Yash G
•Apr 23, 2025
Excellent course for learning fundamental ITIL v4 concepts and service management strategies effectively.
By krishna d
•Jun 10, 2025
Ideal for teams and individuals aiming to improve IT processes using globally recognized best practices.
By chong b
•Nov 16, 2025
Learned more in this introductory course than I expected. The focus on value streams is a game-changer.
By Kiran V
•Oct 25, 2025
The examples are real and relatable, making it easy to connect the dots between theory and application.
By delilah b
•Dec 20, 2025
The case studies were particularly helpful in visualizing how these practices work in a real business.
By jeanna b
•Jul 30, 2025
Interactive, informative, and professionally crafted introduction to ITIL service management concepts.
By Raghunandan B
•Jul 18, 2025
Practical and insightful, Loved the focus on service value. Great foundation for further ITIL studies.
By MAHEK P
•Jun 25, 2025
Excellent explanation of the logical flow of ITIL V4, with precise definitions and practical insights.
By jaqueline b
•Aug 11, 2025
Simplifies ITIL’s core concepts while providing practical insight into real-world service management.
By krishnan M
•Jun 1, 2025
A must-watch primer on ITIL v4, blending theory with practical insights for real-world application.
By Rajiv R
•Jun 14, 2025
Compact, engaging, and informative perfect for grasping key ITIL V4 principles in record time.