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Learner Reviews & Feedback for ITIL V4 Introduction to Service Management Concept by EDUCBA

4.7
stars
241 ratings

About the Course

Course Description: The ITIL V4 Service Management Concepts course offers a comprehensive exploration of the latest version of the Information Technology Infrastructure Library (ITIL), focusing on the fundamental principles, concepts, and practices essential for effective service management in modern organizations. This course is designed to equip participants with a solid understanding of ITIL V4 framework, which is globally recognized as the standard for IT service management. Through a combination of theoretical learning and practical application, participants will gain insights into how ITIL V4 principles can be applied to enhance service delivery, optimize processes, and drive business value. Key topics covered in this course include: 1) Introduction to ITIL V4: Participants will gain an overview of the ITIL V4 framework, its evolution, and its relevance in today's digital landscape. 2) Service Management Principles: Exploring the core principles that underpin effective service management, including the focus on value, the guiding principles, and the service value system. 3) The Four Dimensions of Service Management: Understanding how organizations can integrate the four dimensions—organizations and people, information and technology, partners and suppliers, and value streams and processes—to support holistic service management. 4) Continual Improvement: Exploring the importance of continual improvement in service management, including the role of measurement and metrics, and the application of the ITIL continual improvement model. By the end of this course, participants will be well-equipped to contribute effectively to their organization's service management initiatives, leveraging ITIL V4 best practices to drive efficiency, innovation, and business success....

Top reviews

SS

May 25, 2025

concise explanations of fundamental concepts make this ideal for professionals new to ITIL. The guiding principles module stands out as especially valuable.

NJ

May 19, 2025

Balanced mix of theory and application. Perfect for professionals transitioning to IT service roles. Could benefit from more interactive exercises.

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101 - 125 of 184 Reviews for ITIL V4 Introduction to Service Management Concept

By Kiran k

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Jun 19, 2025

Solid overview of ITIL V4 principles and service management best practices.

By marilynn c

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Aug 3, 2025

Professional and concise; perfect for grasping ITIL V4 Service Management.

By Anika J

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Jul 16, 2025

Clear introduction to ITIL V4 service management principles and practices.

By snehalata s

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Jul 3, 2025

perfect stepping stone for ITIL certification and real-world application.

By Jessica R

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Jun 21, 2025

Best first step builds a solid foundation before advanced ITIL 4 modules.

By Lovely P

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Apr 21, 2025

Essential guide to ITIL V4, simplifying service management core concepts.

By danette b

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Jul 26, 2025

Fantastic course, ITIL V4 concepts explained clearly, very professional.

By Raja B

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May 7, 2025

Superb course, clear concepts, well-structured, and great for beginners.

By Bhavya

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Jul 3, 2025

Clear overview of ITIL V4 and modern service management best practices.

By Trinath S

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Jul 1, 2025

Concise guide to modern IT service management principles and practices.

By YASH G

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Jun 23, 2025

Balanced and engaging perfect mix of theory and real-world application.

By Vritika t

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Jul 11, 2025

Clear overview of ITIL V4 service management principles and practices.

By Rakesh B

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Jun 8, 2025

Essential framework for efficient, value-driven IT service management.

By Jagadish S

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May 18, 2025

Solid overview of ITIL V4, essential for service management newcomers.

By Manoj P

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May 4, 2025

Solid overview of ITIL V4 service management principles and practices.

By Radha P

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Apr 19, 2025

Clear and concise overview of ITIL V4 service management fundamentals.

By Meenakshi P

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Jul 9, 2025

Covers essential ITIL V4 topics with clarity and real-life examples.

By Rajashree p

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Jun 13, 2025

Essential overview of IT service management using ITIL V4 framework.

By Satish P

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May 20, 2025

Clear, structured overview of ITIL V4 service management principles.

By Swati R

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Aug 19, 2025

Clear ITIL overview, essential service management concepts covered.

By Sushila b

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Jun 29, 2025

Clear, concise overview of modern IT service management principles.

By Preeti N

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May 12, 2025

Clear, concise overview of ITIL V4 service management fundamentals.

By Rakesh s

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May 9, 2025

Nice course, clear overview of ITIL V4 service management concepts.

By windyjarrett

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Aug 15, 2025

Clear, structured overview of ITIL V4 service management concepts.

By Sibarama D

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Jun 30, 2025

Structured course that builds a strong ITIL V4 foundation quickly.